Terms of Use

1. Service overview

The Service allows users to:

• Create and manage projects and reports.
• Capture or upload photos and issue images.
• Annotate photos and plans.
• Generate PDF and XLSX outputs for reports and exports.
• Share projects or reports with collaborators and manage invite flows.
• Store data locally on a device and, where enabled, synchronise data through cloud-hosted systems.
• Access a web dashboard for reporting, collaboration, and membership management.
• Upgrade to a Pro subscription using Stripe.

2. Account registration and eligibility

To use certain features of the Service, you may need to create an account.

You must:

• Provide accurate and complete information when creating an account.
• Keep your account email, password, and security details secure.
• Notify us promptly if you become aware of any unauthorised access to your account.

You must not create an account on behalf of someone else unless you have their authority. The Service is not intended for children under 13 years of age, and we do not knowingly collect personal data from children under 13.

3. Your content and responsibilities

You remain responsible for the content you upload, create, store, or share through the Service, including photos, issue data, project information, plans, report exports, and any personal data contained within them.

You agree that you have all necessary rights, permissions, and lawful basis to upload such content. This includes ensuring that any data you upload does not infringe the rights of any third party, contain unlawful material, or breach any applicable laws or regulations.

We do not automatically review the content of your projects or reports, but we may remove or restrict content where necessary to comply with law, protect the Service, or respond to legitimate complaints.

4. Data processing and cloud services

The Service may process data on your device and, where relevant, in cloud-hosted systems. This includes data stored in Supabase, report rendering through Google Cloud Run, and billing management through Stripe.

We process data only as necessary to operate the Service, provide the features you request, comply with legal obligations, protect the Service, and maintain reasonable service security.

5. Collaboration and sharing

The Service includes project and report collaboration features. If you invite another user to a project or report, or if you accept an invitation, that user may gain access to relevant project/report information according to the permissions granted.

You are responsible for:

• Ensuring that invited users are entitled to access the information shared.
• Not sharing information with third parties who are not authorised to receive it.
• Using the collaboration features lawfully and in line with these Terms.

We are not responsible for how other users handle or use the data they access through your shared project or report.

6. Pro membership and payments

The Service may offer a Free plan and a Pro plan. Pro features and access may be subject to a recurring subscription payment processed by Stripe.

By subscribing to Pro:

• You authorise Stripe to process the relevant payment.
• You agree to the Stripe terms and conditions applicable to your payment method and subscription.
• You remain responsible for ensuring your billing information is accurate and current.
• We may suspend or restrict access to Pro features if payment is not successfully completed or if your subscription is cancelled or expired.

We may change subscription prices, plan features, or billing terms with reasonable notice where legally required or necessary for service operation.

7. Acceptable use

You agree not to use the Service to:

• Engage in unlawful, fraudulent, abusive, or harmful activity.
• Upload or share unlawful, defamatory, discriminatory, harassing, threatening, or otherwise inappropriate content.
• Attempt to reverse engineer, interfere with, disable, or compromise the Service or its infrastructure.
• Access or attempt to access another user’s data without authorisation.
• Circumvent payment, membership, or access restrictions.
• Abuse collaboration features, spam invites, or create nuisance contact with third parties.

We may suspend or terminate access to the Service if we reasonably believe you have breached these Terms or if required by law.

8. Intellectual property

We own and retain all right, title, and interest in the Service, including software, design, branding, functionality, and related content, except for user-generated content and content you upload to the Service.

You retain ownership of the content you upload to the Service, but you grant us a limited licence to use, store, process, and display that content solely to operate, maintain, and improve the Service, and to provide the features you have requested.

You may not copy, modify, distribute, resell, or otherwise exploit the Service or its components without our prior written permission.

9. Availability and no warranties

The Service is provided on an “as is” and “as available” basis.

We do not guarantee that:

• The Service will be uninterrupted, error-free, or available at all times.
• Data will never be lost, corrupted, or inaccessible.
• Generated reports will be suitable for every purpose or legal requirement.
• The Service will meet any particular business, regulatory, or compliance outcome beyond the features described.

You are responsible for verifying the accuracy and suitability of any reports, files, or outputs generated through the Service before relying on them for legal, commercial, or operational decisions.

10. Limitation of liability

To the maximum extent permitted by law:

• We shall not be liable for indirect, incidental, consequential, special, or punitive losses.
• We shall not be liable for loss of business, loss of profits, loss of data, loss of goodwill, or loss of opportunity arising from your use of the Service.
• We shall not be liable for damages arising from third-party services used by the Service, including Stripe, Supabase, Google Cloud Run, Google AdMob, or other providers, except where liability is imposed by law.

Nothing in these Terms excludes liability for:

• Death or personal injury caused by our negligence.
• Fraud or fraudulent misrepresentation.
• Any liability that cannot be excluded by law.

11. Third-party links, services, and advertising

The Service may contain links to external websites or direct you to third-party services, including payment and advertising providers. We are not responsible for the content, privacy practices, or terms of those third parties.

Google AdMob may display advertising in the mobile app. Advertising identifiers and related data may be used by AdMob in accordance with its own policies and applicable law. Please refer to our Privacy Policy for more detail.

12. Suspension, termination, and changes

We may suspend or terminate your access to the Service if:

• You breach these Terms.
• It is necessary to protect the Service, other users, or our business.
• We are required to do so by law.
• The Service is discontinued or materially changed.

You may stop using the Service at any time by ceasing access and, where applicable, deleting your account or uninstalling the app.

We may update or change these Terms from time to time. If we make material changes, we will update the Effective date at the top of this document and, where appropriate, notify you within the app or web dashboard. Continued use of the Service after changes are published constitutes acceptance of the revised Terms.

13. Data protection and your rights

Your use of the Service is subject to our Privacy Policy. That policy explains how we process personal data, your rights under UK data protection law, and how to exercise them.

If you are in the UK, your rights include access, correction, deletion, restriction, objection, portability, and complaint to the Information Commissioner’s Office where appropriate.

14. Governing law and jurisdiction

These Terms are governed by and construed in accordance with the laws of England and Wales.

Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales, unless a mandatory local law provides otherwise.

15. Contact

If you have any questions about these Terms, the Service, or a dispute, please contact us at:

Woodbridge Software
Email: siteauditplan@outlook.com